Frequently Asked Questions
Find quick answers to your questions about our services, rates, and working methods.
Which vehicle is most suitable for my road freight?
The most suitable vehicle for your road freight depends on the dimensions and weight of the shipment, ranging from a passenger car for documents to a truck for large batches of pallets.
Does the 45-minute guarantee apply to all regions in the Netherlands?
We guarantee that a courier will be at the door within 45 minutes for all our business customers in the country, regardless of the pickup location.
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Are you also active in Belgium and the rest of Europe?
Easy2send regularly provides transport to Antwerp and other European destinations, maintaining the same speed and care as with our domestic routes.
Can you also handle shipments to locations outside the mentioned cities?
Our couriers pick up shipments and deliver them to any desired location in the Netherlands and abroad, always choosing the shortest and safest route.
Do you only drive in the major cities or throughout the Netherlands?
Easy2send couriers drive throughout the Netherlands and guarantee that in every region a courier will be present within 45 minutes to pick up your shipment.
How quickly can a truck be present for loading?
Depending on the location and the type of transport, we can often arrange a vehicle at short notice, and for urgent requests, we always try to respond as quickly as possible.
Do the freight transport rates include a fuel surcharge?
In our quotes, we are always transparent about the costs, so that you know exactly what the transport will cost in advance, without any surprises afterwards.
How do I request a quote for a large freight shipment?
You can easily request a quote via our form, after which we will create a competitive, customized proposal for you based on the weight, dimensions, and destination.
Do you handle customs documents for sea freight?
We handle all necessary customs documents for your sea freight, so you can be certain that the shipment complies with international legislation and is not unnecessarily delayed at the border.
When is air freight the best option for my shipment?
Air freight is the best choice when speed is the highest priority and your goods need to be on the other side of the world within a few days.
Question not found?
Please feel free to contact us. We are happy to help you with all your questions.
